Return and Refund Policy – Hyper Sale

At Hyper Sale, we value our customers and strive to provide a smooth and reliable shopping experience. If you are not completely satisfied with your purchase, we are here to assist you with our return and refund process.

Returns

• You may request a return within 14 days from the date of delivery.

• To be eligible for a return, items must be:

  • Unused, undamaged, and in the same condition as received.

  • In their original packaging with all accessories, manuals, and tags included.

• Certain items such as perishable goods, intimate products, gift cards, or personalized/customized items are non-returnable.

Refunds

• Once your return is received and inspected, you will be notified of the approval or rejection of your refund.

• Approved refunds will be issued to your original payment method within 7–10 business days.

• Shipping fees are non-refundable, unless the return is due to a defective or incorrect item sent by us.

Exchanges

• We only replace items if they are defective, damaged, or incorrect. Please contact our support team to request an exchange before sending back your item.

Return Shipping

• Customers are responsible for paying return shipping costs, except when the return is due to an error on our part (defective or wrong product).

• For your protection, we recommend using a trackable shipping service.

Contact Us

If you have any questions or wish to initiate a return/refund request, please contact us:

📧 Email: support@hypersale.shop

Our support team is ready to guide you through the process and ensure your request is handled quickly and efficiently.